Our Remote Working Model for North American ERP Projects
As a UK-based training specialist, we have designed a highly cost-effective, flexible, worldwide service which minimizes the need for overseas travel.
500,000+End-users trained since 1998
750+Global ERP projects supported
75+ERP training projects in the United States
25+ERP training projects in Canada
“We’ll then assign a dedicated ERP training team who will produce the agreed training documents from our UK offices, keeping in regular contact via video conference, minimizing expenses.”
Optimum is a UK-based ERP end-user training specialist, who’s designed a highly cost-effective and flexible remote working service for its international clients.
We’ve supported more than 100 ERP implementations and upgrades across multiple locations in the United States and Canada.
We have expertise in a wide range of ERP systems, which means that we have training templates in place to develop a truly bespoke program for your organisation in a third of the usual time.
To minimize, or even eliminate, the need for overseas travel and therefore expense, we communicate by email and video conference calls and adjust our working hours in the UK to cater for any time differences.
Following the remote development of the end-user training materials, we can provide a level of delivery support to fit any scenario. At one end of the spectrum our consultants can deliver simultaneous, multi-site training with post go live floor walking support. Or we can produce detailed ‘skill the trainer’ guides so you can deliver your own training internally.
Optimum has extensive knowledge of various different ERP systems, having supported many complex implementations and upgrades across the globe.
We have 25+years of experience in understanding how these systems are used within a range of organizations and can leverage knowledge gained from many complex rollouts.
We know where the pitfalls lie and can provide expert guidance and support throughout the process at a crucial time when your internal resources are likely to be stretched.
We offer a range of training services to support the whole lifecycle of the end-user training phase, ensuring your project team can focus on the core project at a crucial stage.
Every project is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.
Training solutions include:
A bespoke ERP program developed using your specific build and business processes, delivered by us or you.
Flexibility to cherry pick which training modules are developed in-house and which to outsource.
A confident, competent workforce, ready for go-live, maximizing the return on investment.
Time for your project team to focus its attention elsewhere during the busy pre-go-live period.
Whilst other training providers build training teams with one-off contractors, we have a large group of permanent training consultants, who provide our ERP clients with an expert, flexible service.
meet the team“I felt comfortable with Optimum’s offshore model because they had done it successfully for other major companies in the US. Their references were phenomenal and it proved to be a very cost effective and efficient way of working.”
Nathan Herndon IT director
“We had absolutely no reservations about using Optimum’s offshore model because we’re a global firm that likes to utilise global expertises.”
Joe Calabrese IT supervisor
“The project was changing on a day to day basis; we had finalised the training documents and then a lot of them had to be updated, but Optimum were great at adapting to our needs very quickly.”
Mikkel Lysgaard Manufacturing AX project manager